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Secret Origins · The Forbidden Archive

Refund Policy

We want you to be completely satisfied with your purchase, and we stand behind everything we create. If The Forbidden Archive isn't right for you for any reason, you're fully protected by our 30-day money-back guarantee.

Simply email us within 30 days of your purchase and we'll issue a full refund — no explanation required, no forms to fill out, and no conditions to meet. Refunds are returned to your original payment method.

Because our products are instant digital downloads, we only ask that you contact us directly so we can process your request quickly and make sure everything is taken care of. Whether you had trouble with your download, weren't happy with your purchase, or simply changed your mind, we'll always treat you fairly and handle your request with no hassle.

You can reach us any time at support@secretorigins.shop, and a real person will personally take care of it for you.

Privacy Policy

Your privacy matters to us, and we believe in keeping things simple and transparent. When you place an order, we collect only the information we genuinely need to process your purchase and deliver your files — your name, your email address, and your payment details.

Your payment information is handled securely by our trusted payment processor and is never stored on our own servers, so your card details stay protected at every step.

We use the information you give us to fulfil your order, deliver your products, provide customer support, and, if you choose to opt in, occasionally send you news and updates about our books — and you can unsubscribe from those emails at any time with a single click.

We also use tracking technologies from third parties to understand how visitors find and use our site and to show relevant ads. In particular, we use the Meta pixel (from Facebook and Instagram), which collects information such as your IP address, browser and device details, and the pages and actions you take on our site. This helps us measure how well our advertising performs, understand our audience, and reach people who may be interested in our books. Some of this information may be shared with Meta and used to show you our ads on Facebook, Instagram, and other platforms. Where the law requires it, these tracking cookies are only used after you have given your consent through our cookie banner, and you are always free to decline or change your choice at any time. You can also control how your data is used for advertising through your Facebook and Instagram settings, including the "Off-Facebook Activity" controls.

We do not sell or rent your personal information. We only share it with the trusted partners needed to run our store — such as our payment processor and, with your consent, advertising platforms like Meta. You remain in full control of your data at all times, and you may request to access, correct, or permanently delete your personal information whenever you wish simply by contacting us at support@secretorigins.shop.

If you ever have a question about how your information is handled, we're always happy to explain.

Terms of Service

By purchasing from and using this website, you agree to the terms set out here, which are designed to be fair and straightforward.

When you buy The Forbidden Archive, you receive a personal, non-transferable licence to download and read the books for your own private use. We kindly ask that you don't resell, redistribute, copy for others, or share the files publicly, as doing so takes directly from the work that goes into creating them.

All of our products are delivered digitally, and once your payment has been confirmed you'll receive access to your download by email, usually within just a few minutes.

Everything you find here — including the books themselves, their text, the artwork, and the design of this website — is the property of Secret Origins and is protected by copyright, and it may not be reproduced or used elsewhere without our permission.

Every purchase is backed by our 30-day money-back guarantee, exactly as described in our Refund Policy, so you can buy with complete confidence.

If you have any questions at all about these terms or anything else, you're always welcome to reach us at support@secretorigins.shop.

Contact Us

We're a small team that genuinely cares about the people who read our work, and we're always here to help.

Whether you have a question about your order, need a hand with a download, want to request a refund, or simply want to share your thoughts on the books, we'd love to hear from you.

The best way to reach us is by email at support@secretorigins.shop, and we'll always get back to you as quickly as we can — usually within 24 hours, and often much sooner.

Every message goes to a real person, not an automated system, so you can expect a genuine, helpful reply every time you write to us.

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